Tenant services

You can apply online by visiting the ‘Properties for Rent’ section and clicking the Tenancy Application Form on any listing that interests you.

Inspection times will be listed on each property page. If none are available, feel free to contact us and we’ll do our best to arrange a suitable time.

You can report any maintenance issues through the PropertyMe Tenant Portal, via email at admin@place2be.com.au, or by calling 07 3473 5555.

Routine inspections are generally conducted every 3 to 4 months. You’ll receive advance notice with the date and time.

If it's outside business hours and it's an emergency (e.g. burst pipe, no power, security issue), refer to your lease for our list of emergency contacts or call us immediately.

Rent is due on the date outlined in your lease agreement. You will be given options on how to pay rent once your application has been approved.

This depends on the property and landlord approval. Please contact us first before bringing any pets into the home.

For more information about your rights and responsibilities regarding pets in rental properties, refer to the RTA's Renting with pets fact sheet.

Let us know as soon as possible. Break lease comm compensation may apply, and we’ll guide you through the process.

For more detailed information, you can visit the RTA's official page on Ending an agreement early (breaking a lease).

Any alterations must be approved in writing. Please contact us before making any changes.

For more information about your rights and responsibilities regarding fixtures and structural changes in rental properties, refer to the RTA's Attaching fixtures and structural changes webpage.

You’ll be provided with a vacating checklist, and we recommend a professional clean or to a professional standard to ensure the return of your bond. All keys must be returned and a final inspection will be completed.